Indeed, the issue of Camtasia black screen when recording or loading media can be caused by outdated program. Step 1: Head to "Start" button at the bottom left of your desktop and right-click it to choose "Task Manager" Step 2: Under "Startup" tab, find your anti-virus software in the list and set "Disable" as its "Status" Step 3: Now reboot Windows computer Step 4: Then run System Configuration window by using Windows key + R on your keyboard, typing in "msconfig" in the pop-up Run window, and clicking OK Step 5: Check "Selective startup", deselect "Load startup items", and confirm with "Apply" Step 6: Once you finish it with OK, "System Configuration" window will ask you to "Restart" your computer.
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